For cancellations within 0-19 days of the travel date
Flights:
If due to any circumstances the client/traveller is asking to cancel the flight or in case of no show.The Airlines cancellation and refund policy will be considered as final. White Whale Holiday is not liable to pay any loss or compensation.
In case if the flight is not operating due to operational reasons, rescheduled or any changes in government laws. White Whale Holiday will try to provide the best alternate solutions as per the real time situation. However, White Whale Holiday is not liable to pay any loss to the travellers/Clients, happened because of the above-mentioned situations.
In case, if the traveller is not able to do hotel check-in or perform the activities as per the package itinerary because of the flight issues (flight is not operating due to operational reasons, reschedule or any changes in government laws). The cancellation charge will be applicable as per the hotel and the service provider cancellation policy
Hotels:
The hotel cancellation/no show policy will be considered as final. White Whale Holiday will try to provide the best possible solution however do not consider this as a commitment. White Whale Holiday is not liable to pay any loss to the travellers/Clients.
In case, if the traveller is not able to do hotel check-in as per the package itinerary because of the flight issues (flight is not operating due to operational reasons, reschedule or any changes in government laws). The cancellation charge will be applicable as per the hotel and the service provider cancellation policy.
Activities/Transfers/Ticket
In case of package cancellation, the service provider management/Supplier cancellation policy willbe considered as final. White Whale Holiday is not liable to pay any loss to the travellers/Clients.
For cancellations within 20-30 days of the travel date
Flights:
If due to any circumstances the client/traveller is asking to cancel the flight or in case of no show.The Airlines cancellation and refund policy will be considered as final. White Whale Holiday is not liable to pay any loss or compensation.
In case if the flight is not operating due to operational reasons, rescheduled or any changes in government laws. White Whale Holiday will try to provide the best alternate solutions as per the real time situation. However, White Whale Holiday is not liable to pay any loss to the travellers/Clients, happened because of the above-mentioned situations.
In case, if the traveller is not able to do hotel check-in or perform the activities as per the package itinerary because of the flight issues (flight is not operating due to operational reasons, reschedule or any changes in government laws). The cancellation charge will be applicable as per the hotel and the service provider cancellation policy.
Hotels:
The hotel refund policy will be considered as final. However, as per the traveller/client consent White Whale Holiday can also try to reschedule the check-in date. Please not that the cost will be updated as per the new price of the updated check-in date, if the hotel is agreed to reschedule the check-in date. White Whale Holiday is not liable to pay any loss or the adjustment amount
The hotel cancellation/no show policy will be considered as final. White Whale Holiday will try to provide the best possible solution however do not consider this as a commitment. White Whale
Holiday is not liable to pay any loss to the travellers/Clients.
In case, if the traveller is not able to do hotel check-in as per the package itinerary because of the flight issues (flight is not operating due to operational reasons, reschedule or any changes in government laws). The cancellation charge will be applicable as per the hotel and the service provider cancellation policy.
Activities/Transfers/Ticket
In case of package cancellation, the service provider management/Supplier cancellation policy will be considered as final. White Whale Holiday is not liable to pay any loss to the travellers/Clients
For cancellations within 30-45 days of the travel date
Flights:
If due to any circumstances the client/traveller is asking to cancel the flight or in case of no show. The Airlines cancellation and refupolicy will be considered as final. White Whale Holiday is not liable to pay any loss or compensation.
In case if the flight is not operating due to operational reasons, rescheduled or any changes in government laws. White Whale Holiday will try to provide the best alternate solutions as per the real time situation. However, White Whale Holiday is not liable to pay any loss to the travellers/Clients, happened because of the above-mentioned situations.
In case, if the traveller is not able to do hotel check-in or perform the activities as per the package itinerary because of the flight issues (flight is not operating due to operational reasons, reschedule or any changes in government laws). The cancellation charge will be applicable as per the hotel and the service provider cancellation policy.
Hotels:
In case, the hotel booking is non-refundable and the booking is vouchered. White Whale Holiday is not liable for any refund. The hotel refund policy will be considered as final.
In case, the hotel is refundable. The hotel cost will be refunded as per the White Whale Holiday Cancellation policy after deduction of the service charges. The refund will be processed as per the turn around time provided by the hotel/supplier. Usually, it takes around 20 – 25 days
Activities/Transfers/Ticket
The complete cost will be refunded as per the White Whale Holiday Cancellation policy after deduction of the service charges. The refund will be processed as per the turnaround time provided by the hotel/supplier. Usually, it takes around 20 – 25 days
